Data Requirements

Summary

Type

Detail

Data Period

Complete Member list, 6 months or more historical data

Data Sections

Members, Attendance, Classes / Bookings and Payments

 Member Data

Complete list of Active, Cancelled and Suspended members from the earliest available date

Column

Detail

Club ID

Club or location ID

Member ID*

Unique membership ID

First Name

Member first name

Last Name

Member last name

Email

Email address

Phone

With country code

Membership Plan Name**

Current plan name

Membership Duration

Monthly, Annual or any other

Payment Terms

Monthly, Annual or any other

Status

Active, Cancelled, Suspended or any other

Date of Birth or Age

eg. 28/02/1990 or 29

Gender

Male, Female

State

State name

City

City name

Street

Street name

Zip

Area or postal code

Join Date

First join date

Start Date

Membership start date

Expiry Date

Membership expiry date

Cancellation Date

Membership cancellation date

Monthly Dues

Monthly membership dues

Unique member ID should be in all source files. If a member has multiple ID's, we require details on how to identify such members to map the data correctly on Keepme.
* Membership type or plan - we require brief description for each type such as any special provisions such as early termination allowed etc

 Attendance Data

Period: Last 6 months or more for active, cancelled and suspended members

Column

Detail

Club ID

Club or location ID

Member ID

Unique membership ID

Checkin Date

Checkin date and time

 Classes and Bookings Data

Period: Last 6 months or more for active, cancelled and suspended members

Column

Detail

Club ID

Club or location ID

Member ID

Unique membership ID

Event Category

Category name

Event Class

Class name

Event Type

Appointment Booking or Class

Event Status

Completed, Cancelled or No-Show

Trainer Name

For appointments, if available

Date

Class date and time

 Payments Data

Period: Last 6 months or more for active, cancelled and suspended members

Column

Detail

Club ID

Club or location ID

Member ID

Unique membership ID

Payment

Transaction amount

Type

Membership Dues or Pro Shop etc

Detail

Item transaction detail

Date

Payment date